Shipping policy

We offer worldwide shipping on every order. Each piece is made to order in our workshop and shipped directly to your door, wherever you are.

Processing Time: 1–2 business

Every wallpaper is produced especially for you. We don’t keep stock, which means no waste and better quality control. During this time, we carefully print, cut and prepare your order for shipping.

Shipping Time

Once your order has been processed and handed over to our shipping partner, delivery times are:

  • 1–5 business days for the US, EU, UK, Canada, Australia & New Zealand
  • 5–12 business days for the rest of the world

Please note that delivery times may vary slightly depending on your location and local customs procedures.

Shipping Costs

  • Free shipping on all orders over $90
  • $15 flat rate for orders below $90

All costs are shown at checkout, and there are no hidden fees.

Order Tracking

As soon as your order ships, you’ll receive a tracking link by email so you can follow its journey in real time. If you don’t receive your tracking email within 5 days, contact us and we’ll make sure you get it right away.

Customs, Taxes & Duties

No extra taxes, customs charges or surprise fees. The price you see at checkout is the final price.

Need Help?

If you have any questions about shipping, delivery times, or need support with your order, we’re here to help.

Just email us at hello@tomono.store and someone from our team will get back to you as soon as possible.